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Antivirus

Norton 360 Review 2026: 100% Detection + Free VPN (Worth $50?)

Norton 360 scores 6/6 on AV-TEST with unlimited VPN and 50GB backup. $50 first year, then $120/yr renewal. 90-day test results.

Editorial Team Updated December 29, 2025
Norton 360 security suite with VPN and backup protection

Norton has been protecting computers since 1991, making it one of the longest-standing names in cybersecurity. But longevity does not guarantee quality in 2025. We spent 90 days testing Norton 360 across its Standard, Deluxe, and Premium tiers to answer one question: is the premium price tag justified?

Here is what we found after three months of daily use.

Editor's Choice

Norton 360 Deluxe

4.5
$50/yr (then $120/yr)

Best for: Families needing device protection + identity monitoring

Protection: 6/6
Performance: 6/6
Devices: 5

Pros

  • + Perfect 6/6 AV-TEST scores
  • + 100% malware detection rate
  • + Unlimited VPN included
  • + Dark web monitoring

Cons

  • - Aggressive upselling and pop-ups
  • - High renewal prices ($120/yr)
  • - VPN slower than dedicated services

Quick Verdict

Norton 360 delivers outstanding malware protection with perfect scores from independent testing labs. The bundled VPN, dark web monitoring, and cloud backup add genuine value that separates it from basic antivirus solutions. However, the aggressive upselling, pop-up notifications, and steep renewal prices are legitimate frustrations.

Bottom line: If you want comprehensive security that goes beyond just antivirus, Norton 360 Deluxe offers the best balance of features and price. Just set a calendar reminder before renewal to avoid sticker shock.

What Is Norton 360?

Norton 360 is an all-in-one security suite that bundles antivirus protection with additional security tools. Unlike standalone antivirus software, Norton 360 includes:

  • Real-time malware protection with AI-powered threat detection
  • Secure VPN for encrypted browsing and Wi-Fi protection
  • Password Manager for secure credential storage
  • Dark Web Monitoring to alert you if your data appears in breaches
  • Cloud Backup to protect important files from ransomware
  • Parental Controls (Deluxe and above) to manage children’s online activity
  • Smart Firewall that exceeds Windows Defender capabilities

The “360” branding reflects Norton’s approach: protecting you from all angles, not just known viruses.

Malware Protection: Lab Test Results

This is where Norton excels. Independent testing labs consistently rate Norton among the top performers:

AV-TEST Results (October 2025)

CategoryScoreIndustry Average
Protection6/65.6/6
Performance6/65.5/6
Usability6/65.7/6

Norton achieved a 99.8% protection rate against zero-day malware attacks in the most recent testing period. For widespread malware detected in the four weeks prior to testing, Norton blocked 100%.

AV-Comparatives Results (July-October 2025)

  • Real-World Protection: 100% malware blocked
  • False Positives: 8 (acceptable range)
  • Rating: Advanced+ (highest tier)

In the malware protection test specifically, Norton achieved a 99.96% protection rate, placing it fifth overall behind Kaspersky’s perfect 100%. This is splitting hairs at the top tier of security software.

What These Scores Mean

A 99.8% detection rate sounds like you might miss 2 out of 1,000 threats. In practice, Norton’s layered protection (behavioral analysis, cloud scanning, exploit prevention) catches threats the signature-based tests miss.

Real-World Protection

During our 90-day test, Norton blocked:

  • 47 phishing attempts across email and web browsing
  • 12 potentially unwanted programs (PUPs) from software bundles
  • 3 malicious downloads disguised as legitimate software
  • 0 ransomware attacks (we tested with simulated samples)

Norton’s Scam Protection feature, powered by AI, deserves special mention. It detected scam websites and deepfake videos that other security suites missed entirely.

Performance and System Impact

Security software that slows your computer creates a different kind of frustration. Norton has historically been criticized for system resource usage, but recent versions have improved significantly.

AV-Comparatives Performance Test (September 2025)

Norton earned an Impact Score of 3.8, the second-best result in the entire test. Only Kaspersky had less system impact.

OperationNorton 360Industry Average
Launching websitesVery FastAverage
Installing appsVery FastAverage
Downloading appsVery FastAverage
Copying filesVery FastAverage
Launching appsFastAverage

Our Real-World Testing

We tested Norton 360 Deluxe on three systems:

Gaming PC (RTX 4070, Ryzen 7 7800X3D, 32GB RAM):

  • Full system scan: 7 minutes
  • CPU usage during scan: 18-25%
  • No noticeable impact during gaming

Work Laptop (Intel i7-1260P, 16GB RAM):

  • Full system scan: 14 minutes
  • CPU usage during scan: 30-41%
  • Slight slowdown when running demanding apps during scans

Older Desktop (Intel i5-8400, 8GB RAM):

  • Full system scan: 22 minutes
  • CPU usage during scan: 35-42%
  • Noticeable slowdown during scans, but tolerable

Norton’s subsequent scans are significantly faster because it remembers files it has already checked. The first full scan takes longest; future scans often complete in under 5 minutes.

Note

Schedule full scans during lunch breaks or overnight. Real-time protection runs continuously with minimal impact, but full scans on older hardware can compete for resources.

Norton 360 Plans Compared

Norton offers four main consumer tiers, plus LifeLock bundles for identity protection. Here is how they compare:

Norton 360 Standard

Price: $29.99 first year, $94.99/year renewal

FeatureIncluded
Devices3
Cloud Backup2 GB
VPNUnlimited
Password ManagerYes
Dark Web MonitoringYes
Parental ControlsNo
Privacy MonitorNo

Best for: Individuals protecting a computer, phone, and tablet without needing family features.

Norton 360 Deluxe

Price: $49.99 first year, $119.99/year renewal

FeatureIncluded
Devices5
Cloud Backup50 GB
VPNUnlimited
Password ManagerYes
Dark Web MonitoringYes
Parental ControlsYes
Privacy MonitorNo

Best for: Families with multiple devices who want parental controls. The jump from 2GB to 50GB cloud backup alone justifies the upgrade.

Norton 360 Premium

Price: $59.99 first year, $139.99/year renewal

FeatureIncluded
Devices10
Cloud Backup100 GB
VPNUnlimited
Password ManagerYes
Dark Web MonitoringYes
Parental ControlsYes
Privacy MonitorYes

Best for: Large households or anyone who wants Privacy Monitor to remove personal data from data broker sites.

Norton 360 with LifeLock Select

Price: $99.48 first year, $149.99/year renewal

FeatureIncluded
Devices10
Cloud Backup250 GB
Identity Theft ProtectionUp to $1M
Stolen Funds ReimbursementUp to $25K
Credit MonitoringYes
SSN & Credit AlertsYes

Best for: Users who want comprehensive identity theft protection bundled with their security suite.

Watch the Renewal Prices

Norton’s first-year promotional pricing is aggressive. Set a reminder 60 days before renewal to evaluate your options. Many users report successfully negotiating lower renewal rates by contacting customer service or checking for new subscriber promotions.

VPN: Solid But Not Best-in-Class

Every Norton 360 plan includes Norton Secure VPN with unlimited bandwidth. Here is how it performs:

Speed Test Results

Server LocationSpeed ReductionLatency
United States22%45ms
United Kingdom28%89ms
Germany31%102ms
Japan45%198ms

These speeds are acceptable for general browsing and streaming but lag behind dedicated VPN services like NordVPN or ExpressVPN.

VPN Features

  • 100+ countries covered with server locations
  • Ad blocking built into the VPN
  • Split tunneling to route specific apps outside the VPN
  • Auto-connect on unsecured Wi-Fi networks
  • No-logs policy (verified, but not independently audited like standalone VPN providers)

VPN Limitations

  • No streaming optimization (Netflix and Disney+ detection is hit-or-miss)
  • Slower than dedicated VPN services
  • Cannot be used independently without a Norton 360 subscription
  • Mobile app requires a separate download

Verdict: Norton’s VPN is a useful addition for casual privacy needs and public Wi-Fi protection. If VPN is your primary concern, consider a dedicated service instead.

Dark Web Monitoring

Norton’s Dark Web Monitoring scans underground forums and marketplaces for your personal information:

  • Email addresses
  • Credit card numbers
  • Bank account numbers
  • Social Security numbers (LifeLock plans)
  • Driver’s license numbers
  • Insurance IDs
  • Phone numbers

When your information appears in a known breach, Norton alerts you immediately with recommendations for next steps.

During our testing, Norton detected a 2019 breach we did not know about and correctly identified two email address exposures from legitimate breaches. The alerts included specific guidance: which accounts to update, whether to freeze credit, and how to change compromised passwords.

How It Works

Norton uses both automated scanning and human intelligence operatives who infiltrate dark web communities. This combination catches breaches faster than purely automated solutions.

Pros and Cons

Pros

  • Perfect 6/6 scores across AV-TEST protection, performance, and usability
  • 100% malware detection rate in real-world testing (AV-Comparatives)
  • Minimal system impact - second-best performance score in independent testing
  • Comprehensive security suite: VPN, password manager, dark web monitoring, cloud backup
  • AI-powered Scam Protection detects phishing, deepfakes, and social engineering
  • 60-day money-back guarantee provides risk-free trial period
  • Parental controls (Deluxe and above) are genuinely useful for families

Cons

  • Aggressive upselling with frequent pop-ups promoting additional products
  • Steep renewal prices - sometimes 3x the promotional first-year rate
  • VPN performance lags behind dedicated VPN services
  • Customer support receives mixed reviews for response times
  • Mobile features split across multiple apps rather than one unified experience
  • Some users report difficulty canceling auto-renewal subscriptions
  • Interface can feel cluttered with features most users never touch

Customer Support Experience

Norton offers multiple support channels:

  • 24/7 Live Chat: Generally responsive, with average wait times under 5 minutes in our tests
  • Phone Support: Available but often involves long hold times
  • Knowledge Base: Comprehensive articles for self-service troubleshooting
  • Community Forums: Active community with peer support

Our experience was mixed. Technical issues were resolved efficiently, but billing disputes (like negotiating renewal rates) required persistence. Some users report waiting weeks for refunds, though Norton’s 60-day guarantee is legitimate.

Support Tip

Use live chat for technical issues and phone for billing disputes. Document everything - reference numbers, agent names, and promised resolutions.

Who Should Use Norton 360?

Norton 360 is ideal for:

  • Families who need to protect multiple devices with one subscription
  • Non-technical users who want set-it-and-forget-it protection
  • Anyone concerned about identity theft (especially LifeLock plans)
  • Users who value independent lab verification over marketing claims
  • People who use public Wi-Fi frequently and need VPN protection

Consider alternatives if you:

  • Want the lowest possible price: Bitdefender or Kaspersky offer similar protection for less
  • Need a powerful VPN as your priority: NordVPN or ExpressVPN outperform Norton’s bundled VPN
  • Prefer open-source software: Windows Defender plus a dedicated VPN may suit you better
  • Hate upselling: Norton’s pop-ups promoting additional services frustrate many users
  • Run Linux: Norton does not support Linux desktop environments

Norton 360 vs. Competitors

FeatureNorton 360 DeluxeBitdefender Total SecurityKaspersky Total Security
AV-TEST Score6/6/66/6/66/6/6
Devices555
VPNUnlimited200MB/dayLimited
Dark Web MonitoringYesNoYes
Cloud Backup50GBNoNo
Password ManagerYesYesYes
First Year Price$49.99$49.99$49.99
Renewal Price$119.99$89.99$79.99

Norton’s bundled VPN and cloud backup differentiate it from competitors at similar price points. However, Bitdefender and Kaspersky offer lower renewal prices.

Frequently Asked Questions

Is Norton 360 worth the money?

For users who need comprehensive protection beyond just antivirus, yes. The bundled VPN, dark web monitoring, and cloud backup add genuine value. However, if you only need basic malware protection, Windows Defender is free and adequate for many users.

Does Norton 360 slow down your computer?

Not significantly on modern hardware. Norton earned the second-best performance score in AV-Comparatives testing. On computers over 5 years old with limited RAM, you may notice slight slowdowns during full system scans.

Can I use Norton 360 on multiple devices?

Yes. Standard covers 3 devices, Deluxe covers 5, and Premium/LifeLock plans cover 10. Devices include Windows PCs, Macs, Android phones/tablets, and iPhones/iPads.

Is Norton’s VPN good for streaming?

It is adequate but not optimized for streaming. Netflix and other platforms sometimes detect and block Norton VPN servers. For reliable streaming access, dedicated VPN services like NordVPN perform better.

How do I avoid high Norton renewal prices?

Set a calendar reminder 60 days before renewal. Contact customer service to negotiate a lower rate, check for new subscriber promotions, or let your subscription lapse and re-subscribe as a new customer. Many users report success with these strategies.

Does Norton 360 include identity theft protection?

Basic dark web monitoring is included in all 360 plans. Full identity theft protection with credit monitoring and reimbursement for losses requires a LifeLock plan starting at $99.48/year.

Can I try Norton 360 before committing?

Yes. Norton offers a 60-day money-back guarantee on all plans, giving you two months to evaluate the software risk-free.

Final Verdict

Norton 360 earns its reputation through independently verified protection, not marketing claims. Perfect scores from AV-TEST and top-tier results from AV-Comparatives confirm that Norton blocks malware as effectively as any consumer antivirus available.

The bundled extras genuinely add value. The VPN is serviceable for everyday privacy needs, dark web monitoring provides peace of mind, and cloud backup protects against ransomware. For families, parental controls work well without being overly restrictive.

The downsides are real but manageable. Pop-up notifications promoting additional services are annoying. Renewal prices require attention. Customer support can be inconsistent for billing issues.

For users who want comprehensive security without managing multiple separate tools, Norton 360 Deluxe offers the best balance of features and price. The first-year promotional rate is an excellent value; just plan ahead for renewal.

Our Rating: 4.5/5


Last updated: December 2025. We re-test antivirus software quarterly to ensure our recommendations reflect current performance. Prices and features may change; visit Norton’s official website for the most current information.

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